Question 1

Where is Arabica and Aroma coffee made?

Accepted Answer

Everything is made in Egypt. We handpick Arabica beans from renowned regions like Colombia, Brazil, Yemen, and Indonesia, then roast, blend, and package them locally with Egyptian craftsmanship.

Question 2

What types of coffee do you offer?

Accepted Answer

We offer premium Turkish blends in Plain and Spiced varieties (light, mild, and dark roasts), French roasts, espresso blends, and specialty options, plus brewing accessories.

Question 3

Do you ship internationally?

Accepted Answer

Not yet. We currently ship throughout the Arab Republic of Egypt (A.R.E.) only, so we can guarantee fast, reliable delivery. International shipping is part of our future plans.

Question 4

How much does shipping cost?

Accepted Answer

Our shipping rates are flexible and tailored to your location, keeping delivery fair and affordable across the country.

Question 5

Can I return or exchange my order?

Accepted Answer

Returns are accepted only for products that remain sealed in their original packaging. Opened products are not eligible unless there is a defect. Exchanges are allowed if you received the wrong product or wish to swap it for a different one.

Question 6

Do you offer wholesale or B2B orders?

Accepted Answer

Yes, our Samba line is designed for businesses and cafés. Browse it under our coffee collections or get in touch and we will help with bulk orders.

Question 7

How do I place an order?

Accepted Answer

Browse and order directly in our online shop. Add what you love to your cart and check out, and delivery comes to you anywhere in Egypt.

Question 8

How can I contact you?

Accepted Answer

Call us on 064 3211 967 or email contact@arabicaaroma.com. You can also use the contact form on our Contact page and we will get back to you as soon as possible.

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